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Goods not received off a motoforum user

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Hi just wondering what my next step should be. Agreed to buy a generator off here and paid for it. Seller told me it was on the way multiple times and still not received it. Contacted them a few times since on here and via mobile number and no reply. Also had messages from other users and this isn't the first time he's done this. Any body else had this bother with a user who goes by the user name Harry turner? Thanks 

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